Assistant Director for Data Analytics and User Experience

Oberlin College  |  Oberlin, OH

Login to Apply

Job Overview

Posted 4 days ago Full-Time

Job Details

Position Title:

Assistant Director for Data Analytics and User Experience

Job Type: Career Services
Location: Oberlin, OH
Positions Available: 1
Institution Type: Private not-for-profit, 4-year
Institution Size: < 3,500 Students
Employer ID: 36936

Stated Non-Discrimination Policy

Gender Expression / Identity Sexual Orientation

Benefits

Additional Compensation:
Salary is based on experience.
Housing for Position:
None provided
Benefits
Additional Compensation:
Salary is based on experience.
Housing for Position:
None provided
Qualifications
Education:
Masters Preferred, Bachelors Required
Major Preference:
Educational Administration, Higher Education, Student Affairs, Other
Experience:

Qualifications
Education:
Masters Preferred, Bachelors Required
Major Preference:
Educational Administration, Higher Education, Student Affairs, Other
Experience:

Position Description

Oberlin College & Conservatory is pleased to announce a new opening for an assistant director for data analytics and user experience who will conduct analyses for various programs in the Center of Engaged Liberal Arts (CELA). Oberlin excels in experiential and connected learning as central to a transformative liberal arts educational experience. The Center for Engaged Liberal Arts (CELA) helps students catalyze and sustain the integration of curricular and co-curricular experiential learning and develop a compelling personal and professional narrative of their Oberlin education that will help launch them into their careers. CELA closely coordinates affiliated programming (global education, community-based learning, undergraduate research, career development, fellowships, learning portfolio, winter term) in the following key areas:

  • scaffolded advising across experiential learning programs and courses and strategically identified curricular and co-curricular benchmarks in students’ journey from orientation to graduation;
  • cultivating partnerships that yield internship, study-away, winter term, community-based learning, research, and other experiential opportunities for students, faculty, and staff;
  • supporting students in documenting their Oberlin academic and co-curricular journeys through Oberlin’s learning portfolio platform and the development and delivery of program-specific portfolio curricula.

CELA is a state-of-the-art center housing Oberlin’s experiential learning programs. The Bonner Center, Fellowships and Awards, Career Exploration and Development (CED), Entrepreneurship, Undergraduate Research, Study Away, Learning Portfolio, and WinterTerm, are all accessible to students in one location, providing one-stop access for all experiential learning programs. The assistant director for data analytics & user experience will provide the CELA programs and community with relevant, clear, and accurate information for communications and decision-making. The ideal candidate will have experience with data analysis, strong written and oral communication skills, a facility with data handling, and the ability to visualize and communicate results effectively. Most importantly, we want someone interested in and understanding higher education, a solid foundation in data analysis, and a willingness to learn new skills.

Primary Purpose/Function:  Please summarize the essential purpose of your job.  Why does this job exist, and how does it fit into Oberlin College as a whole?  Provide a brief, adequate description of your job.

  • Develop, launch and oversee Oberlin’s career mentoring platform facilitating the connections between current students and alumni in career fields, demographic and geographic preference, and community affiliation.  In doing so, the Assistant Director will review potential software providers, benchmark mentoring programs at peer institutions, launch a pilot mentor program and meet ongoing growth goals. 
  • Manage a  committee to serve as an advising board with Alumni Relations for program development and connect undergraduate mentoring to the emerging alumni career affinity network.
  • Serve as a Data Analyst for the Center of Engaged Liberal Arts (CELA), interpreting data to provide actionable insight to inform business decisions for all departments within CELA. This includes the Bonner Center, Career Exploration & Development, Fellowships and Awards, Undergraduate Research, Study Away, and Winter Term, Entrepreneurship.
  • Analyze data using statistical techniques and interpret complex data sets to identify patterns, data quality issues, trends, etc. The primary goal is to assist department directors in spotting trends and identify actionable steps that can be taken to improve operations and outreach
  • Support CELA by designing dashboards (Tableau, Power BI, Google Data Studio, Excel, or similar tool) for data analysis to promote data visualization, identify trends, share insights, review historical data, and identify key performance indicators (KPIs).
  • Maintain data warehouse/data analytics platforms so that data can effectively be mined for information across multiple technology systems.
  • Work with CELA departments to better understand their data by suggesting specific analyses and by responding to specific requests for permanent and ad hoc reports.
  • Evaluate and improve existing systems that are in place and collaborate with teams across CELA to integrate these new systems to streamline workflow and College processes.
  • Conduct unit tests and develop database queries to analyze anomalies and troubleshoot any issues.
  • Work with the Institutional Research & Planning team to identify data integrity/quality issues within the data repository and resolve them.
  • Support assessment of experiential learning goals for institutional accreditation.
  • Support assessment needs in support of divisional and institutional DEI goals.

            

Data Analysis  & User Experience. 45%

Develop, launch and oversee Oberlin’s career mentoring platform facilitating the connections between current students and alumni in a career field, demographic and geographic preferences, and community affiliation.

Manage a committee to serve as an advising board with Alumni Relations for program development and connect undergraduate mentoring to the emerging alumni career affinity network.

Analyze data using statistical techniques to respond to questions from CELA  managers.

Respond to incoming questions, work with end users to understand the requirements, and determine the kind of solution needed to resolve the issue. 

Develop expertise on data from various campus systems and develop a method to refresh the data to provide the information to CELA managers.  This may involve modifying the existing vendor data warehouse with assistance from the Institutional Research staff.

Generate graphs, charts, heat maps, and other visualizations to assist end users in understanding the meaning behind the data.

Analyze data using statistical methods and models to answer detailed business questions and provide actionable insight.

Work with CELA technical staff to develop ad-hoc queries to provide answers to data questions and to support larger initiatives.

Dashboard Development & Testing       35%

Work with end users to identify dashboard and reporting needs in addition to data evaluations and analysis

Design rich data visualizations to communicate complex ideas to leadership.

Develop specifications and proposed layouts in partnership with the requestor.

Perform detailed testing process to ensure accuracy of reports.

Work with Advancement Operations to provide documentation, training, and technical and programming support. 

Process Improvement & Data Quality.  20%

Review data anomalies and work with the CELA team to correct issues causing concerns with reliability and trust of reporting and dashboards.

Review existing business and data flow processes and provide suggestions for improvement, including working with colleagues on changes.

Identify new data that might be helpful to add to improve reporting and analysis results.

Collaborate with other campus staff to ensure data integrity and provide robust and dependable data transfers.

Work with CELA staff to archive reports and data as needed to recreate monthly, quarterly, and annual totals.

Participate in data governance issues as required.

Work with end users to identify dashboard and reporting needs in addition to data evaluations and analysis.

Design rich data visualizations to communicate complex ideas to leadership.

Develop specifications and proposed layouts in partnership with the requestor.

Perform detailed testing process to ensure accuracy of reports.

Work with Advancement Operations to provide documentation, training, and technical and programming support. 


Job Requirements

  • Superior analytical and problem-solving skills are mandatory for this position. One must understand an idea for a desired result and plan, analyze and develop the procedure from inception to implementation. This process involves creating and testing reports and dashboards through to completion.
  • Project management and adhering to established deadlines will be a key role in this position, in addition to excellent communications skills
  • This position may also assist with streamlining business processes and data quality issues, so a detailed understanding of the source of the data, data transfer details, data integrity, and process improvement techniques are important.

Knowledge and Skills Requirements:  Indicate the minimum formal education and job-related experience required (not preferred) for someone to perform this job successfully upon hire.

  • Knowledge and proficiency in creating data visualization dashboards using Tableau or similar tools
  • Strong analytical and data analysis skills
  • Strong collaborative skills, along with excellent problem-solving and troubleshooting skills
  • Self-directed, with the ability to master new technologies and systems with minimal supervision
  • Knowledge and proficiency in using Oracle PL/SQL programming language or advancement-related software and business processes are a plus
  • Attention to detail and the ability to multi-task with several projects and concurrent deadlines
  • Proactive and organized with excellent time management skills 
  • Ability to work independently and as part of a team
  • Excellent written and verbal communication skills
  • BS in Mathematics, Computer Science, Data Science, Information Science, or other relevant fields, with a minimum of 3 years of technical experience in an office environment. 
  • Experience with tools such as Tableau, Google Data Studio, R, Excel, or PowerBI preferred
  • Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
  • Knowledge of statistics and experience using statistical packages for analyzing datasets (R, Excel, SPSS, SAS etc.) 
  • Demonstrated experience handling large and complex data sets
  • Technical expertise in creating models to forecast trends and in data mining and segmentation techniques is a plus
  • Experience working in higher education or non-profit environment is a plus.
  • Experience with marketing and sales or equivalent field in which data-driven approaches are derived is a plus
  • Adept at data visualization and analysis in addition to writing queries, report writing, and presenting findings
  • Experience with improving data quality and data integrity preferred
  • Strong attention to detail, ability to work in a team environment, and ability to manage multiple concurrent projects

Diversity Statement:

Oberlin College is committed to the creation and nurturing of a diverse community of individuals through inclusive excellence. Diversity involves recognizing the value of differences and the inclusion of all members of the community, including those that experience discrimination or underrepresentation. This is a core value of the organization as we strive for a culturally diverse student body, faculty, and staff that reflect the multicultural nature of the nation and our world and bring unique strengths and abilities which contribute to our institution.

Log in to Apply
View all jobs for Oberlin College View All Jobs

Recommended Reading

Expand your career path by adding knowledge each step of the way.


  • B’More!

    TPE Virtual is providing the platform for our field to be more. Be more visionary. Be more deliberate. Be more willing to share our narratives, take up space, and reclaim what is often taken advantage of or spoken on without permission. Be more committed to the work. Be more innovative. Be more courageous. Be more willing to understand the importance of developing and engaging with a critical consciousness of our past, present, and future.


    Read More »

  • We understand the weight that placement events and choices carry and the pressures that come with them. We have also taken notice of the changing landscape of the workforce and job market in our field. That’s why The Placement Exchange will continue to push forward in its effort to create the definitive student affairs job placement experience by going virtual.


    Read More »

  • Our race, ethnicity, gender, sexual orientation and expression, socio-economic background, age, nationality or national origin, mental and physical ability, political beliefs, education, and career experience coupled with their values, beliefs and personality will all influence the ways in which the words an employer has written on paper will come to life in practice. So, how do we as a profession move uplift narrative sharing as a vital part of the interview and recruitment process and incorporate it ethically with regards to interview bias?


    Read More »

  • A Love to Serve

    We are living during a radical shift in the landscape of Higher Education. Typically, our industry frames “service to the profession” as a requirement of our membership in the profession. While volunteer work is critical to keeping our profession alive, I would like to shift the narrative to focus on people instead of an abstract industry.


    Read More »

  • To work in HESA has meant accepting that, to a certain extent, nights and weekends are given to student engagement, programming, residential living and more. However, over the course of the past 22 months we have experienced changes that would make one say that working in this field is not what it used to be, but the work that we do is no less important or necessary. In fact, it may be more needed now than ever. So, how do we as a profession move forward after everything changes?


    Read More »

  • New Event Alert: TPE TALKS!

    We are so excited to launch “TPE Talks” this month. What is “TPE Talks?” We’re so glad you asked. “TPE Talks” are monthly opportunities for Higher Education / Student Affairs (HE/SA) personnel to share their thoughts and experiences around certain issues or topics within workforce development. The goal is to bring forward dialogue and ideas about how we move our profession forward as it pertains to job searching, recruiting, retention, and advancement. Each monthly “Talk Topic” includes the opportunity to share with one another via social media and then live via virtual discussions. Read more about December’s Talk Topic…


    Read More »